Обновить SLA-настройки диалогов проекта

PUT

/api/projects/{projectId}/dialog-sla-settings

Обновляет включение SLA и пороги по приоритетам. Можно передавать только нужные приоритеты, остальные сохранятся.

Request

Authorization

OAuth 2.0

Authorization Code

Add the parameter

Authorization

to Headers，whose value is to concatenate the Token after the Bearer.

Example:

Authorization: Bearer ********************

Authorize URL: https://senler.io/oauth/authorize

Token URL: https://api.senler.io/api/apps/oauth/token

Refresh URL: https://api.senler.io/api/apps/oauth/token

Bearer Token

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Path Params

Header Params

Body Params application/jsonRequired

Examples

Responses

🟢200

application/json

Результат операции: Обновить SLA-настройки диалогов проекта.

Bodyapplication/json

🟠400

🟠401

🟠403

🔴500

⚪default

Request Example

Shell

JavaScript

Java

Swift

curl --location --request PUT '/api/projects//dialog-sla-settings' \
--header 'X-Session-Id;' \
--header 'Accept-Language;' \
--header 'Content-Type: application/json' \
--data '{
    "enabled": true,
    "mode": "each_question",
    "thresholds_by_priority": {
        "no_priority": {
            "enabled": true,
            "warning_after_minutes": 30,
            "breach_after_minutes": 60
        },
        "low": {
            "enabled": true,
            "warning_after_minutes": 30,
            "breach_after_minutes": 60
        },
        "medium": {
            "enabled": true,
            "warning_after_minutes": 30,
            "breach_after_minutes": 60
        },
        "high": {
            "enabled": true,
            "warning_after_minutes": 30,
            "breach_after_minutes": 60
        },
        "urgent": {
            "enabled": true,
            "warning_after_minutes": 30,
            "breach_after_minutes": 60
        }
    }
}'

Response Example

200 - Example 1

{
    "enabled": false,
    "mode": "each_question",
    "thresholds_by_priority": {
        "no_priority": {
            "enabled": false,
            "warning_after_minutes": 30,
            "breach_after_minutes": 60
        },
        "low": {
            "enabled": false,
            "warning_after_minutes": 30,
            "breach_after_minutes": 60
        },
        "medium": {
            "enabled": false,
            "warning_after_minutes": 30,
            "breach_after_minutes": 60
        },
        "high": {
            "enabled": false,
            "warning_after_minutes": 30,
            "breach_after_minutes": 60
        },
        "urgent": {
            "enabled": false,
            "warning_after_minutes": 30,
            "breach_after_minutes": 60
        }
    }
}

Modified at 2026-06-05 17:43:25

Получить SLA-настройки диалогов проекта

Включить или выключить SLA диалогов