CabinetStatisticsCommunicationsResponseDto

Поле CabinetStatisticsCommunicationsResponseDto.
{
    "period_start": "2019-08-24T14:15:22.123Z",
    "period_end": "2019-08-24T14:15:22.123Z",
    "granularity": "hour",
    "summary": {
        "messages_total": {
            "value": 12450,
            "previous_value": 10500,
            "change_percent": 18.57
        },
        "lead_messages": {
            "value": 12450,
            "previous_value": 10500,
            "change_percent": 18.57
        },
        "ai_messages": {
            "value": 12450,
            "previous_value": 10500,
            "change_percent": 18.57
        },
        "operator_messages": {
            "value": 12450,
            "previous_value": 10500,
            "change_percent": 18.57
        },
        "new_dialogs": {
            "value": 12450,
            "previous_value": 10500,
            "change_percent": 18.57
        },
        "active_dialogs": {
            "value": 12450,
            "previous_value": 10500,
            "change_percent": 18.57
        },
        "unanswered_dialogs": {
            "value": 12450,
            "previous_value": 10500,
            "change_percent": 18.57
        },
        "operator_assigned_dialogs": {
            "value": 12450,
            "previous_value": 10500,
            "change_percent": 18.57
        },
        "average_first_response_time_seconds": {
            "value": 12450,
            "previous_value": 10500,
            "change_percent": 18.57
        },
        "average_first_response_raw_time_seconds": {
            "value": 12450,
            "previous_value": 10500,
            "change_percent": 18.57
        },
        "average_response_time_seconds": {
            "value": 12450,
            "previous_value": 10500,
            "change_percent": 18.57
        },
        "average_response_raw_time_seconds": {
            "value": 12450,
            "previous_value": 10500,
            "change_percent": 18.57
        },
        "closed_dialogs": {
            "value": 12450,
            "previous_value": 10500,
            "change_percent": 18.57
        }
    },
    "charts": {
        "usage": [
            {
                "timestamp": "2026-06-16T10:00:00.000Z",
                "credits_used": 860,
                "messages_total": 420,
                "lead_messages": 180,
                "ai_messages": 220,
                "operator_messages": 20,
                "active_dialogs": 64,
                "active_leads": 52,
                "new_dialogs": 18,
                "new_leads": 11,
                "lead_subscriptions": 8,
                "lead_unsubscriptions": 3,
                "tokens_used": 125000
            }
        ],
        "activity_heatmap": [
            {
                "day_of_week": 2,
                "hour": 15,
                "messages_total": 240,
                "active_dialogs": 38
            }
        ]
    },
    "operators": [
        {
            "operator_user_id": "a7ab19a0-c5ee-43bc-bf64-955474710490",
            "operator_email": "string",
            "operator_first_name": "string",
            "operator_last_name": "string",
            "operator_avatar_url": "string",
            "first_responses_count": 24,
            "responses_count": 87,
            "average_first_response_time_seconds": 42.5,
            "average_first_response_raw_time_seconds": 120,
            "average_response_time_seconds": 55.2,
            "average_response_raw_time_seconds": 140.7
        }
    ],
    "operator_detail": {
        "operator_user_id": "a7ab19a0-c5ee-43bc-bf64-955474710490",
        "operator_email": "string",
        "operator_first_name": "string",
        "operator_last_name": "string",
        "operator_avatar_url": "string",
        "summary": {
            "first_responses_count": 24,
            "responses_count": 87,
            "average_first_response_time_seconds": 42.5,
            "average_first_response_raw_time_seconds": 120,
            "average_response_time_seconds": 55.2,
            "average_response_raw_time_seconds": 140.7,
            "p50_response_time_seconds": 36.8,
            "p90_response_time_seconds": 180.4,
            "max_response_time_seconds": 7200,
            "p50_response_raw_time_seconds": 58.1,
            "p90_response_raw_time_seconds": 920.5,
            "max_response_raw_time_seconds": 28800
        },
        "time_series": [
            {
                "first_responses_count": 24,
                "responses_count": 87,
                "average_first_response_time_seconds": 42.5,
                "average_first_response_raw_time_seconds": 120,
                "average_response_time_seconds": 55.2,
                "average_response_raw_time_seconds": 140.7,
                "p50_response_time_seconds": 36.8,
                "p90_response_time_seconds": 180.4,
                "max_response_time_seconds": 7200,
                "p50_response_raw_time_seconds": 58.1,
                "p90_response_raw_time_seconds": 920.5,
                "max_response_raw_time_seconds": 28800,
                "timestamp": "2026-06-16T00:00:00.000Z"
            }
        ],
        "channels": [
            {
                "first_responses_count": 24,
                "responses_count": 87,
                "average_first_response_time_seconds": 42.5,
                "average_first_response_raw_time_seconds": 120,
                "average_response_time_seconds": 55.2,
                "average_response_raw_time_seconds": 140.7,
                "p50_response_time_seconds": 36.8,
                "p90_response_time_seconds": 180.4,
                "max_response_time_seconds": 7200,
                "p50_response_raw_time_seconds": 58.1,
                "p90_response_raw_time_seconds": 920.5,
                "max_response_raw_time_seconds": 28800,
                "channel_id": "string",
                "channel_name": "string",
                "channel_type": "vk",
                "platform_type": "vk"
            }
        ]
    }
}