Проверить конфликты автоназначения агента

GET

/api/agents/{id}/auto-assignment/preview

Возвращает опубликованные правила проекта/каналов, которые будут перезаписаны выбранной настройкой автоназначения.

Request

Authorization

OAuth 2.0

Authorization Code

Add the parameter

Authorization

to Headers，whose value is to concatenate the Token after the Bearer.

Example:

Authorization: Bearer ********************

Authorize URL: https://senler.io/oauth/authorize

Token URL: https://api.senler.io/api/apps/oauth/token

Refresh URL: https://api.senler.io/api/apps/oauth/token

Bearer Token

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Path Params

Query Params

Header Params

Responses

🟢200

application/json

Preview конфликтов автоназначения

Bodyapplication/json

🟠400

🟠401

🟠403

🔴500

⚪default

Request Example

Shell

JavaScript

Java

Swift

curl --location '/api/agents//auto-assignment/preview?auto_assignment_mode=undefined&auto_assignment_channel_ids=undefined&auto_assignment_dialog_scope=undefined&auto_assignment_role=undefined' \
--header 'X-Session-Id;' \
--header 'Accept-Language;'

Response Example

200 - Example 1

{
    "has_conflicts": true,
    "conflicts": [
        {
            "scope": "project",
            "rule_id": "string",
            "role": "primary",
            "current_agent": {
                "id": "550e8400-e29b-41d4-a716-446655440000",
                "name": "Sales Assistant",
                "avatar_url": "https://avatars-ai.senler.ru/agents/550e8400.jpg",
                "is_active": true
            },
            "channel": {
                "id": "550e8400-e29b-41d4-a716-446655440000",
                "name": "VK группа",
                "type": "vk",
                "avatar_url": "https://avatars-ai.senler.ru/channels/550e8400.jpg"
            },
            "affected_channel_ids": [
                "string"
            ],
            "dialog_scope": "all"
        }
    ]
}

Modified at 2026-06-05 17:43:25

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