{
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"period": {
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"to": "2024-12-16T23:59:59Z",
"days": 7
},
"situation_overview": "За последнюю неделю 3 из 5 агентов показали снижение качества ответов...",
"positive_highlights": [
"Агент \"Поддержка\" — user_comprehension выросло на 15%"
],
"problem_areas": [
"error_rate вырос на 25% у агента \"Продавец\""
],
"discussion_analysis": {
"period_from": "2019-08-24T14:15:22.123Z",
"period_to": "2019-08-24T14:15:22.123Z",
"source": "event_summaries",
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"available_discussion_groups": 84,
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"source_breakdown": {
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},
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},
"coverage_percent": 95.9
},
"important_discussions": [
{
"title": "Недоступность личного кабинета",
"summary": "Клиенты сообщали о бесконечной загрузке и проблемах авторизации.",
"dialog_count": 34,
"share_percent": 27.9,
"first_seen": "2019-08-24T14:15:22.123Z",
"last_seen": "2019-08-24T14:15:22.123Z",
"trend": "new",
"kind": "issue",
"state": "ongoing",
"likely_cause_scope": "product_infrastructure",
"business_impact": "string",
"recommendations": [
"string"
],
"dialog_ids": [
"string"
],
"selection_ref": "sel_4fdd67a0e470445d8ae471c01ca2c3af",
"priority": "high",
"confidence": "high",
"metric_connections": [
{
"metric_id": "string",
"metric_key": "string",
"metric_name": "string",
"topic_value": 0,
"comparison_value": 0,
"change_percent": 0,
"topic_dialogs": 0,
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}
]
}
],
"agent_recommendations": [
{
"agent_id": "550e8400-e29b-41d4-a716-446655440000",
"agent_name": "Продавец-консультант",
"avatar_url": "https://avatars-ai.senler.ru/agents/550e8400.jpg",
"issues": [
"Высокий error_rate (12.5%)"
],
"suggestions": [
"Добавить обработку ошибок в instruction"
],
"priority": "high"
}
],
"business_recommendations": [
"Рассмотреть разделение агента продаж на два: для новых и повторных клиентов"
],
"generation": {
"credits_cost": 15000,
"estimated_credits_cost": 12000,
"model": "gpt-4.1",
"tokens_used": {
"prompt_tokens": 2500,
"completion_tokens": 800,
"total_tokens": 3300,
"cached_tokens": 1024,
"cache_write_tokens": 1024,
"long_context_input_tokens": 300000,
"long_context_output_tokens": 1024,
"long_context_cached_tokens": 200000,
"long_context_cache_write_tokens": 50000
},
"generation_time_ms": 12500
},
"trigger": "manual",
"triggered_by": "550e8400-e29b-41d4-a716-446655440000",
"generated_at": "2026-02-08T12:00:00.000Z"
}